Privacy Policy

HealingRadius abide by the following Privacy Principles:

Transparency:

All privacy policy information will stay up to date and documented, readily accessible at all times on the HealingRadius website.

Access:

HealingRadius allows all users to update or change privacy information at any time.

Security:

HealingRadius is as safe as modern technology will allow.

Availability:

Support staff is on hand and reachable at the times posted on the support page. All support queries will be returned as soon as possible.

The information we collect is used to improve the content of the service and the quality of the service, and is not shared with or sold to other organizations or third party vendors for commercial purposes, except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Terms of Service, or as otherwise required by law.
  • We transfer information about you if HealingRadius is acquired by or merged with another company. In this event, HealingRadius will notify you before information about you is transferred and becomes subject to a different privacy policy.
  • HealingRadius may disclose personally identifiable information under special circumstances, such as to comply with subpoenas or when your actions violate the Terms of Service.
  • Emails are sent to new users to welcome them to the service and to remind them of their username and password. This email is sent only once, but can be requested by contacting the HealingRadius support team

Information Gathering and Usage

When you register for HealingRadius we ask for information such as your name, center name, email address, billing address, credit card information. Members who sign up for the free account will be required to give credit card/payment information. This is done to avoid abuse of the system. HealingRadius uses collected information for the following general purposes: products and services provision, billing, identification and authentication, services improvement, contact and research. Cookies are required to use the HealingRadius service. Please make sure your Cookie permissions in your web browser are turned on. A cookie is a small amount of data, which often includes an anonymous unique identifier, that is sent to your browser from a web site's computers and stored on your computer's hard drive. We use cookies to record current session information, but do not use permanent cookies. You are required to log-in to your HealingRadius Website after a certain period of time has elapsed to protect you against others accidentally accessing your account contents.

Information we get from your use of our services:

Location: When you use HealingRadius services, we may collect and process information about your actual location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Google with information on nearby devices, Wi-Fi access points and cell towers.

Camera: We may have temporary access to the camera if you use the camera option to set up your customer profile.

Phone: In order to provide the ability to allow phone calls to our listings within the app, HealingRadius may access your phone.

Receive SMS: When booking an Appointment and Class, a One Time Password has been sent to the user. Our App have a access to read the SMS automatically and book an appointment or class.

External Storage: We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage and application data caches.

Accounts: Through the process of creating a HealingRadius account, the app will collect the user credential information (such as user email address, phone number, contact name, and address) and this will be saved within the HealingRadius Account. The reason we are saving this info is so that the user can benefit from easily providing their information while booking an appointment or class, among other possible services.

Using Profile and Contacts: After signing in to the app on a mobile device or mobile phone, the app may have access to the contact list within the phone to allow the user to make phone calls, send email, messages, etc

Device Information: In order to provide the best user experience, HealingRadius also collects device-specific information such as the device hardware model, operating system version, unique device identifiers, and mobile network information including your phone number.

About this information:

All the information provided to HealingRadius, including Personal Information is voluntary. You understand that HealingRadius may use certain information of yours, (a) for the purpose of providing you the Services, (b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes, (c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide a better way of booking appointments and for obtaining feedback, (e) debugging customer support related issues.

HealingRadius also reserves the right to use information provided by or about the End-User for the following purposes:

  • Publishing such information on the Website.
  • Contacting Users for offering new products or services.
  • Contacting Users for product and Service feedback.
  • Analyzing software usage patterns for improving product design and utility.

If you have voluntarily provided your Personal Information to HealingRadius for any of the purposes stated above, you hereby consent to such collection and use of such information by HealingRadius.

Changes

HealingRadius may periodically update this policy. We will notify you about significant changes by sending a notice to the primary email address specified in your HealingRadius account or by placing a prominent notice on the main site and/or HealingRadius My account page. Any questions about this Privacy Policy should be addressed to support@healingradius.com

Security

HealingRadius takes every precaution to protect user information. All information (including credit card and banking information) is protected behind our encrypted network. HealingRadius uses Amazon AWS Servers and various technologies from Microsoft, Google, and other third party vendors, all trusted, tested, safe and secure third parties. Although HealingRadius owns the code, databases and all rights to the HealingRadius application, you retain all rights to your center data and the content created on your Healing center page. Employees with administrative access are kept to a minimum and must be given permission before accessing information. Security and virus protection measurements and programs are updated frequently to keep your information safe and protected.